Why Background Checks Get Delayed (And How to Prevent It)

Background checks are expected to be fast — but in reality, delays are one of the most common frustrations in the hiring process.

When a report sits “in progress” longer than expected, it can create uncertainty for hiring teams, frustration for candidates, and ultimately slow down time-to-hire.

The good news? Most background check delays are predictable — and preventable.

Why Background Checks Take Longer Than Expected

While many checks are completed within 24–72 hours, certain components rely on external sources that can introduce delays.

Here are the most common causes:

 1. Employer Response Delays

Employment verification often depends on previous employers responding to requests.

Delays can occur when:

• HR teams are understaffed

• Employers use third-party verification systems

• Requests go unanswered

👉 Even one unresponsive employer can hold up an entire report.

2. Court Access Limitations

Criminal background checks rely on court records — and not all courts operate the same way.

Delays may be caused by:

• Limited online access

• Manual record retrieval

• Court closures or reduced hours

👉 Some jurisdictions still require in-person, manual or court-assisted searches, which adds time.

3. “In Progress” Doesn’t Mean Idle

A report showing as “in progress” doesn’t mean nothing is happening.

In most cases, it means:

• Follow-ups are underway

• Verifications are pending

• External sources are being contacted

👉 The issue isn’t the status — it’s the lack of visibility into what’s actually happening.

4. Candidate Information Issues

Incomplete or inaccurate information can slow down the process.

Common issues include:

• Incorrect employer details

• Missing dates of employment

• Incomplete address history

👉 Small errors can require additional research or clarification.

5. Global and Regional Differences

International background checks introduce additional complexity.

Delays can result from:

• Local verification processes

• Language barriers

• Regional data access limitations

👉 Each country has its own rules, timelines, and availability of information.

The Real Cost of Background Check Delays

Delays don’t just affect timelines — they impact outcomes.

When background checks take too long, organizations may experience:

• Lost candidates who accept other offers

• Delayed onboarding and productivity gaps

• Increased hiring costs due to extended vacancies

• Poor candidate experience, leading to negative brand perception

👉 Speed isn’t just convenience — it’s a competitive advantage.

How to Prevent Background Check Delays

1. Choose a Proactive Screening Partner

The biggest difference between fast and slow screening isn’t the data — it’s the management of the process.

Look for a partner who:

• Monitors reports daily

• Follows up with sources proactively

• Identifies and addresses bottlenecks early

2. Set Clear Expectations Upfront

Providing candidates with clear instructions reduces errors and delays.

Ensure candidates:

• Submit complete and accurate information

• Understand what is required

• Respond quickly to follow-up requests

  
  

3. Customize Screening Based on Risk

Not every role requires the same level of screening.

Tailoring your approach helps:

• Avoid unnecessary checks

• Reduce turnaround time

• Align screening with actual risk

4. Improve Communication

One of the biggest frustrations in background screening is lack of visibility.

Regular updates and transparency:

• Build trust with hiring teams

• Improve candidate experience

• Reduce uncertainty

How Phoenix GES Reduces Delays

At Phoenix GES, we focus on actively managing every background check — not just initiating it.

Our approach includes:

• Proactive monitoring of every report

• Consistent follow-ups with employers and sources

• Clear, real-time communication on status updates

• Streamlined workflows that reduce friction for candidates

The result?

👉 Faster turnaround times👉 Fewer surprises👉 A smoother hiring experience

Make Background Checks the Easiest Part of Your Hiring Process

Delays don’t have to be the norm. With the right approach and the right partner, background screening can be fast, predictable, and reliable. If you'd like a hassle-free background check experience the team at Phoenix Global Employment Screening is always available to help at support@phoenixges.com or 888-889-PGES (7437).